Date of Award/Publication
MS in Human Resource Development
The Workplace Covenant ™ is a team-building tool designed to increase trust and commitment among all members of a work group, including the work group manager. The supervisory group of the Operator Services Department at Frontier Communications Corporation along with their manager was assessed to measure current levels of job satisfaction, workplace engagement, team communications, interpersonal relations, and performance. A consultant performed the Workplace Covenant ™ team building intervention with the work group. Then, a final team assessment measured the success of the intervention.
Enright, Joanne, "The Effects of The Workplace Covenant ™ at Frontier Communications Corporation: A Case Study" (2009). Education Masters. Paper 96.
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