Date of Award/Publication

5-5-2008

Document Type

Thesis

Degree Name

MS in Human Resource Development

Department

Education

First Supervisor

Seth Silver

Second Supervisor

Tim Franz

Third Supervisor

Roseann Clark

Abstract

To complete a literature review using Emotional Intelligence (EI) concepts, this researcher reviewed a broad selection of research and writings on Emotional Intelligence (EI) and Intelligence Quotient (IQ) in the workplace. Literature was explored that might support the application of EI and related concepts to the improvement of workers' emotional/personality, cognitive/ academic, moral/ethical, and social/civic development. A variety of activities using EI concepts to promote workplace goals have been proposed.

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