Date of Award/Publication
4-2007
Document Type
Thesis
Degree Name
MS in Human Resource Development
Department
Education
First Supervisor
Timothy Franz
Second Supervisor
Suzanne Sefton-Silver
Third Supervisor
Seth Silver
Abstract
Because organizations are often faced with change, organizations need to be aware of how those within the organization may react to change in order to make any change effort successful. Human resources can assist with communicating the change vision by preparing the employees for the stages the change will go through, and can provide additional support to management which is discussed in this paper. This paper examines how human resource departments can better prepare leadership to be accountable for communication and assist with conducting a successful change effort. It does this by examining the relevant extant published literature regarding change and communication. This review includes an in-depth discussion of change models from Kotter, Galpin, and Weisbord and Janoff. It also includes an examination of resistance to change. Finally, it ends with the steps that human resources can implement as part of a communication plan during a change effort.
Recommended Citation
Emery, Penny, "Managing Communication During a Change Effort" (2007). Education Masters. Paper 164.
https://fisherpub.sjf.edu/education_ETD_masters/164
Please note that the Recommended Citation provides general citation information and may not be appropriate for your discipline. To receive help in creating a citation based on your discipline, please visit http://libguides.sjfc.edu/citations.