Date of Award/Publication
MS in Human Resource Development
Many organizations desire to become High Performing Organizations (HPOs) but are unable to do so. The commitment to be an HPO requires imagination and long term strategic interventions. These interventions range from a concern with productivity and people's satisfaction to organization revitalizations. This process of becoming an HPO requires a fundamental change in an organization's culture and values. HPOs can be viewed as the integration of people, product/services, and resources. To have a balanced combination, the above basic elements must be in place. Similarly, an organization is supported by other fundamental elements consisting of accessible leadership, effective communication, and empowerment. This literature review provides background research on this tripod and how they interact to create high performing organizations.
Kung'u, Steve Fr., "The Three Hallmarks of Excellence in High Performing Organizations: Accessible Leadership, Effective Communication and Empowerment" (2004). Education Masters. Paper 141.
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